Chi-boy:

>(i.e. today a lady called and complained her @$$ off about being 
>overcharged by $2.50.  O.K. no problem.  I can understand that.  
>But she would not take a free movie on her account worth $3.50.  
>Even after having the fact that 3.5 is more than 2.5 repeatedly 
>pointed out she still didn't want it.  She expressly wanted 2.5 
>which we don't give.  Uuughhh!)

Oh, but you see it's the principle of the thing. Just like that 
woman (she most certainly was NOT a lady) at Kmart who came 
unglued when the table kit she was buying rang up at $29.99 
instead of $29.97, and rather than accept the offer of 2 cents in 
cash from the customer behind her in the line, she made me get my 
supervisor, call for a price check to confirm that it was in fact 
supposed to be $29.97, and override the incorrect price in the 
computer, a process which requires that a form be filled out, for 
crying out loud. Her exact quote: "It's the principle of the 
thing."

Believe me, three years working at Kmart gave me enough stupid 
customer stories, both first-hand and second-hand, to last a 
lifetime of anecdote-telling.


Benzaiten the ever melodic
Wielder of the Biwa of Justice
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I=I==========|==O=I|
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Master of Anything-Goes Martial Arts Dog
Grooming
Vocalist, Lead Biwa, Translator, and Assistant
Producer for Hammerspace